Finding the Right Roofer in Pasco Isn't Rocket Science, But It Takes Work
Look, I've been in the roofing business here in Pasco for a long time. I've seen good work, and I've seen some real shoddy jobs. When you're looking to hire someone to work on your roof, you're not just buying a service; you're investing in your home's protection. You want someone who knows what they're doing, stands by their work, and isn't going to disappear after the first rainstorm. So, how do you sort through the noise and find a reliable contractor? Let's break it down.
Questions You Absolutely Need to Ask
Don't be shy. This is your house, your money. Any reputable contractor won't mind these questions. If they do, that's your first red flag.
Are you licensed and insured? This is non-negotiable. In Washington, contractors need a UBI number and a contractor license number. They also need general liability insurance and workers' compensation. Ask for proof, not just a verbal 'yes.' You can verify their license online with the Washington State Department of Labor & Industries (L&I). If they're not insured, and someone gets hurt on your property, guess who's on the hook? You are.
Can I see some references from recent jobs? A good contractor will have a list of satisfied customers. Call a couple of them. Ask about their experience, if the job stayed on budget, and if the crew was professional.
What's your warranty on labor and materials? Materials usually come with a manufacturer's warranty, but what about the installation? A solid contractor will offer a warranty on their workmanship, typically 5-10 years, sometimes more. Get it in writing.
Who will be doing the actual work? Your employees or subcontractors? Some companies use their own trained crews, others subcontract. Neither is inherently bad, but you need to know. If they use subs, ask how they vet them and if those subs are also insured.
How do you handle unexpected issues? Sometimes you pull off old shingles and find rotten decking. It happens. You need to know how they communicate these issues, what the process is for approval, and how it impacts the cost and timeline.
What to Look For in a Quote
A quote isn't just a number; it's a detailed breakdown of the work. If it's just a single line item, walk away.
Detailed Scope of Work: It should clearly state everything included. What type of roofing material? What brand? How many layers of old roofing will be removed? Are new flashing, drip edge, and ventilation included? What about cleanup?
Material Specifications: Don't just accept